Return & Refund Policy

Green Fuel CNG Conversion Center is committed to ensuring the satisfaction of our customers. If you are not entirely satisfied with your purchase, we're here to help with our return and refund policy.

Return Period: We offer a 7-day return policy, starting from the day you receive your item.

Eligibility for Return: To be eligible for a return, the item must meet the following criteria:

It must be in the same condition as when you received it. The item should be unworn or unused. It should include all original tags. The item must be in its original packaging. You must have a valid receipt or proof of purchase. Initiating a Return: To start a return, please contact us at greenfuel@gmail.com . Once your return is approved, we will provide you with a return shipping label and detailed instructions on how and where to send your package. Please note that we will not accept items returned to us without a prior return request.

Return Questions: If you have any questions regarding the return process, feel free to reach out to us at greenfuel@gmail.com.

Refund Process: If your product qualifies for a refund, you can choose your preferred refund method based on the options below. The shipping fee will be refunded along with the amount paid for your returned product.

Our company, Green Fuel CNG Conversion Center, will process your refund according to the following refund types:

Refund from returns: This type of refund is processed once we receive your item at our warehouse and it passes our quality control checks (successfully).

Refunds from cancelled orders: Refunds for cancelled orders are automatically initiated once the cancellation is successfully processed.

Refunds from failed deliveries: The refund process begins when the item reaches Green Fuel CNG Conversion Center's warehouse. Please be aware that the time required may vary depending on the location of your shipping address.

Refund Processing Times: The time needed to complete a refund is determined by the refund method you select. After we receive your product (approximately 4-5 working days) and it passes quality control (typically 2 working days), the expected refund processing times are as follows:

We are committed to making the return and refund process as seamless as possible for our valued customers. If you have any questions or concerns regarding returns or refunds, please do not hesitate to contact us at greenfuel@gmail.com Your satisfaction is our priority, and we will do our best to assist yo